September 2, 2020

FCA Transparency Requirements

AFEP has been working closely with the FCA over the past 18 months on the issue of transparency. The FCA has now publicly released the research which much of our work with them has been based on. You can find the document here:

https://www.fca.org.uk/publications/occasional-papers/occasional-paper-56-fair-exchange-presenting-foreign-exchange-quotes-improve-consumer-choice

Over the next few weeks we will be issuing our latest piece of good practice guidance on customer communication, websites and the presentation of FX costs.